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Sorry for inconvenience.
Please send this regarding information with pictures to this email. email@example.com
If we confirm it is defective, we'll process replacement for you.
[ Original Message ]
I've sent 2 emails to support stating the product is not working. The sensor is not holding the charge after unplugging from the charger. I bought 2 units, 1 is fine and the other is not. Please help with return the one unit and replacing it with another.
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